The Water Damage Before Christmas

12/24/2020 (Permalink)

Cocoa Christmas Parade

T’was the night before Christmas in Cocoa when water ran all through the house.

Everyone’s stockings were soaked… even the presents under the tree had started to float.

What to do with this watery mess?... Oh my, not now; we have a house full of guests!

Saint Nicholas himself, will be stopping by soon. The sleigh will not cut it, he needs a pontoon.

The children were nestled all snug in their beds when droplets of water begin to fall on their heads.

Ma with her towels and me with my mop, began sopping up water; when is this all going to stop?

I opened the window and threw up the sash, to drop the wet carpet below with the rest of the trash.

When out on the roof there arose such a clatter… "What now?"... I cried out as I carried the ladder.

I got to the top and was shaking with fear, right in front of my eyes… stood a dozen reindeer.

The stomping and pawing of 48 hooves, and fat Santa in those black leather boots, had made gaping holes all over my roof.

Santa hopped in his sleigh but before heading away, he shouted “Dasher and Dancer, you will explain to Mrs. Clause why we have to file another liability claim”!!!

Santa shouted to me as they flew out of sight “Give SERVPRO a call, they’ll come out tonight”.

SERVPRO answered the phone with a cheerful holiday tone, I knew in a moment I made the right call.

They said, “We’re dispatching a crew, they’ll be there and in no time at all”. Fat Santa was right…In the blink of an eye, the green vans were onsite. The crew walked in, one with a smile and one with a grin; kind of hard to believe on Christmas eve, at quarter past 10:00.

They worked through the night to make everything right. Extracting water from rugs, then rolled them up tight.

The crew said at the shop they would hang them with care, to dry in mid-air, they’d be cleaned and returned before the new year.

We were starting to learn we had no need for concern. It didn’t take long, and our trust they had earned.

With dehumidifiers and fans and a good drying plan they explained the process in a way we could all understand.

With cookies and milk in their hands, they hopped in their vans. I heard them exclaim, as they drove out of sight “Merry Christmas! SERVPRO of Central Brevard is always on-call and we will make you feel … "Like it never even happened," at all!

We are a BBB Accredited Business

10/27/2016 (Permalink)

SERVPRO of Central Brevard is announcing that they are now an A+ Accredited business with the Better Business Bureau. and we are as we have always been, dedicated to promoting trust In the marketplace.

  Our franchise Owner Ray Owens says " We are pleased to be a BBB( Better Business Bureau)  accredited business because we value building trust with our customers!  Our BBB Accreditation gives our customers and our future customers confidence in our commitment to maintain high ethical standards of conduct."

We have proudly served Brevard county for almost 20 years and this is just an outward expression of the values that our company has always held and we are committed to providing our Central Brevard community with the best restoration services available today with integrity, trust and the knowledge that we will be there when you need us!   

Does Homeowners Insurance Cover Mold Removal?

3/23/2016 (Permalink)

Don’t wait until you have a household mold problem to ask does homeowners insurance cover mold removal. Find out in advance if your insurance will cover a problem if one arises. Mold removal can be extremely costly, so you don’t want to find out too late that you’re not covered.

Coverage really varies from policy to policy, so the only way to know for sure if your policy will cover mold removal is to read your policy carefully. Some insurance policies contain exclusions, specifically saying they will not cover mold removal. Some will cover mold removal only under certain circumstances. Some will pay for mold removal but not for mold testing, even though you may need to have your home tested for mold in order to find out if there is mold there that needs to be removed. Some will pay only a limited amount for mold removal, even if the actual mold removal process costs more. In some cases, you can pay extra to have insurance for mold remediation. 

Contact your insurance agent if you have any questions about your policy. If your policy doesn’t currently cover mold removal, find out if you can add that coverage to your policy. It could save you thousands of dollars down the road.

Welcome

9/17/2013 (Permalink)

We would like to welcome our newest Service Tech Chuck on board. He is a great addition to our SERVPRO family. Welcome Chuck!!